Professional Production Procedures
Terabit Technology produces and tests products with ISO9001:2008 certified factory and facilities, which have perfectly high-level production system and quality control system. We have our own testing standards and devices, cooperating with national grade third-party laboratories as well, which enhance to make sure all products can work well under severe environments in industrial, military or enterprise applications with excellent endurance. These all make us an annual RMA rate less than 0.29%. Meanwhile we have the ability to analyze NAND Flash materials, this does a huge favor to ICQ of the most vital components. We can also offer flexible production that meet customers' needs and requirements. With monthly capacity reaching up to 120,000 pieces, we are capable enough for any increasing ordering with punctual delivery.
Professional Support Team
We have a professional support team with years of SSD experiences at your service. Our goal is to react faster and serve better, so we will take care of customers' inquiries and other demands in shortest time. We open direct technical windows, after-sales windows and sales windows to offer all-round service. RMA is one of the most headache issue to all customers. We have simplified our RMA procedure into almost nothing, or even send replacements directly to save time and costs for customers. We also have a professional engineering team to test and offer documents. For customers who have problems to test, we can offer customized testing service and related test reports in details.
Stable Supply Chain
Terabit has long term partnership with first tier memory manufacturers which supply NAND chips in timely and stable manner. Terabit is also supported by first tier controller manufacturer with commercial grade and extended grade controllers. Thus we can offer responsible technical support up to controller and IC levels.